When and how did you first hear about the boil order?
8/14/00

Mail us your answer! It would be most interesting to find out how news really spreads.

* On Monday, 8/7, around 5 pm, when a neighbor called to let us know (who heard from a neighbor who heard on the radio).

* At 7:30pm as I was eating my freshly (tap water) washed grapes and salad greens, my friend from Dedham called to inform me of the problem. She had heard it on the 6pm news which I had missed.

* I first learned of the boil order upon coming home at 7pm and turning on the Selectmen's meeting. I later saw the Board of Health chairman all over the evening news at 10p and 11p.

* I learned of the boil order through a neighbor, and I immediately placed a call to the Board of Health office. I did not expect to hear the Chairman, Peter Chipman, answer the phone, and he proceeded to answer ALL of my questions (and I had many.) I'm happy with the way our town responded.

* Our neighbor called to tell us their cleaning person received a flyer at a super market saying our town water had E. Coli. I dismissed this thinking it was some group or company trying to scare people. However my wife was more concerned. I logged onto NorfolkNet and did not see anything. I did not bother with the local access channel since half the time I can't see a picture and the other half I can't hear anything. Later that night I checked NorfolkNet again and got the details. Great job and I hope the town recognizes you as the 'preferred' town website.

* At the channel 7 newscast at 6:00pm.

* I first learned of the boil order when I saw Jack McFeeley, Bill Perron, and Peter Chipman all over the TV (cable 8, Ch.25, Ch 7.) I also called down to Town Hall and John Hurley talked me through my fears Where was Joyce during this? What about Tom? Kudos to Jack, Bill, Peter, and John for a job well done.

* Upon coming home, I turned on the 10pm news and saw Peter Chipman talking about this. When I watched the 11pm news, there he was again!! Sometimes I haven't agreed with Chipman's ways, but he was a real pro in handling this situation. Thanks.

* Upon driving home, I heard John Hurley on WBZ radio. When I walked into my living room, my husband had the selectmen's meeting on channel six, and Jack McFeeley and Bill Perron were delivering the news of the boil order. Finally, I saw Peter Chipman on the late news. i had gotten the message!!

* I was notified by a kind neighbor at 5:30pm Monday. He had just returned from the center of town, where notices had already been posted. We proceeded to notify other neighbors and friends, who then contacted other neighbors and friends. Even in this "information age", there is no better, more timely way to spread word of caution than "word of mouth". Our local administrators did a good job of "getting the news on the street". The wonderful people of Norfolk did a phenomenal job of spreading it. Perhaps those residents who feel that the information was not relayed in a proper and timely manner, should re-evaluate their "network of friends"

* I am new to town, but I find some of the comments I've seen since last week inane. Do we really expect a local cable studio to act with the swiftness of Tom Brokaw and NBC News? Do we really expect the Board of Health to run around town knocking on everyone's doors? Does Jack McFeeley have a phone booth he runs into before putting on his Superman outfit to fly around town telling us the news? No, no, and no.

It's the 'network of friends' I saw earlier that will always get it done. Doggone it, we've got to stick together in times of need rather than complaining. (By the way, I first learned after my husband told me he saw Peter Chipman interviewed by Dan Rather on CBS News.)

* Hi all --- allow me to introduce myself, I am Peter Chipman of the Bd of Hlth. I am thrilled that this scare passed as quickly as it came up. The Board is very proud of all involved with the notification process, I do believe we can fine tune it. Send all ideas to any of the Boards or maybe this site would be a good posting area as well.. By the way the closest I've ever been to Dan Rather is through my TV remote. Thanks again all !!

* I received notice of the e-coli via TV on Wednesday and I work in town. No signs posted at strategic locations. I also heard that flyers were being sold in the center of town to residents for 10 cents. I have just finished watching the board of health meeting over the incident and should check my blood pressure. A board without an emergency response system for any type of health disaster which may occur in town? A board without policies and procedures governing the notification of residents in an immediate fashionduring a public health emergency. It all seemed like it was a joke and not being taken seriously. Will they again blame the residents for not getting involved in town govt? Lets face it. We have a board made up of individuals, all with different agendas. We need a team who will act as professionals and adhere to policy and procedure (once developed). The water continues to taste terrible and no reasons have been given as to how this occured. The board of selectmen and town manager should mandate that emergency response systems are in place governing natural disasters such as this one. Again, develop policy and procedure.
Yours truly.
TM

* I first learned of the boil order when I was driving home and saw a sign near the gas station, which I consider a strategic location, (unlike TM who logged in earlier.) Also, TM claims that the board of health has no policies for such emergencies, but he doesn't mention that last year a member of the board of health (who thankfully is gone now) wasted countless hours trying to implement a lame set of rules regulations designed only to stifle a fellow board member. It's too bad this former board member didn't think of what would happen in the event of a real emergency instead of wasting time worrying about his ego.

* I first learned of the boil order when I saw a flier at the pizza place, and NO, I did not have to pay for it as TM so sarcastically, and inaccurately, stated. (And while you're getting your blood pressure checked, get a check up from the neck up as well.) He's dead wrong about the board of health not having policies.....they have more rules, regulations, and policies than the Pentagon, but they're getting more realistic in the last couple of years about enforcing them.

[ NOTE FROM THE EDITOR:
OK, folks, let's keep it civil!! The intent was to find out how the notification process worked, in the hope of adding improvements as needed the next time around. We're still interested in hearing your thoughts and suggestions, but would appreciate a courteous tone. ]

* I heard of the boil order on Monday from a friend who called me.

* My family and I had just returned from vacation when my mother-in-law in So. Dennis called to tell us she had heard about it on the news. We were just starting to eat dinner at this time, and I had already cooked some food in the contaminated water. Needles to say I am very unhappy about the lack of notification. It seems that when we have a water ban, the fliers come out very quickly.

* 10/02  I just read the unsigned responses from the writers who told me I should have my head checked from the neck up. Classy response. No, I did not see the notice at the gas station or anywhere else in town. I did not hear the board of health mention any policies and procedures governing emergency procedures when the public safety is involved. No, I do not believe that the board acts as a team. Shame on me. I guess I will go out and buy the rose colored glasses and then be able to see how rosy things are in this mismanaged, selfish little fiefdom. [ . . . ] It's also amusing to see the board of health not being able to even look each other in the eye, let alone make it through the meeting without insults being thrown at each other [.]


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